UX/UI Designer
Hello, I am Éva. I am a Copenhagen-based UX/UI designer. I am driven by devising interactions that make the use of technology feel natural.
Liva Healthcare, 2023
Intuitive, unified patient page for Liva Healthcare
As an in-house senior product designer for a platform used by health coaches to manage patients, I initiated the development of a single, unified patient page, consolidating patient information that was previously scattered across three pages. Two months after its launch, 92% of coaches successfully registered the results of video consultations using the new guided flow. Administrative tasks were reduced by 10 minutes, and 94% of coaches said it was easy to use.
Liva Healthcare, 2022
Increased User Engagement in the Liva app
This project was developed in 2022 for Liva Healthcare. Upon receiving a brief addressing this challenge, I accomplished the redesign in just two weeks. The new design, including a 'learning feature,' was launched on March 14, 2022, resulting in a notable upturn in user engagement with PDF materials.
3Shape, 2020
3Shape Help Center portal (2020)
3Shape's Help Center a customer support platform for end users, launched first in July 2020. It is an integral part of the 'Customer First Initiative,' which aims to enhance customer support by providing direct assistance from 3Shape. This case study provides an overview of a redesign that followed the platform's initial launch, driven by insights from user pain points and behaviour analysis observations.